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TERMS & CONDITIONS
1. Introduction
Welcome to MyPacking! These Terms and Conditions outline the rules and regulations for the use of MyPacking's website, located at www.mypacking.co.uk. By accessing this website, we assume you accept these terms and conditions. Do not continue to use MyPacking if you do not agree to take all of the terms and conditions stated on this page.
2. Definitions
"We," "Us," "Our" refers to MyPacking.
"You," "Customer" refers to the user of our website and purchaser of our products.
"Service" refers to the design, sale, and delivery of custom packaging products.
3. Use of Our Website
By accessing our website, you agree to use it only for lawful purposes and in a way that does not infringe on the rights of, or restrict, or inhibit the use of this site by any third party. You agree to use our website in compliance with all applicable laws and regulations.
4. Orders and Payment
4.1 Product Orders:
When you place an order for our products, it constitutes an offer to purchase. We reserve the right to accept or reject any order in whole or in part.
4.2 Pricing:
All prices listed on our website are subject to change without notice. We strive to ensure that all pricing information is accurate, but errors may occasionally occur.
4.3 Payment Terms:
All payments are due at the time of purchase. We accept major credit and debit cards as payment methods. You agree to provide accurate and complete payment information.
5. Design Services
5.1 Free Design Service:
We offer a free design service with the purchase of any packaging product. This service includes up to two revisions. Further revisions may incur additional charges.
5.2 Custom Branding Solutions:
For more extensive branding and design needs, a custom quote will be provided based on the complexity of the project. Please contact us directly to receive a quote.
6. Shipping and Delivery
6.1 Shipping and Logistics:
We aim to ship all orders within the estimated delivery times provided at checkout. Shipping times may vary depending on your location. All orders include shipping and tracking information.
6.2 Delays:
We are not responsible for delays caused by unforeseen events such as natural disasters, strikes, or transportation issues.
7. Returns and Refunds
7.1 Returns Policy:
Due to the custom nature of our products, we cannot accept returns unless the product is defective or damaged. If you receive a damaged product, please contact us within 7 days of receiving your order.
7.2 Refunds:
Refunds are only available for defective products. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the intellectual property of MyPacking. You are granted a limited license to use the content solely for personal, non-commercial use. Unauthorized use of our intellectual property is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, MyPacking shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new Terms and Conditions.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@mypacking.co.uk