Your shopping bag is empty
Privacy Policy
1. Introduction
At MyPacking, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, www.mypacking.co.uk, or when you purchase our products or services. By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, postal address.
- Payment Information: Payment card details and billing address when purchasing a product or service.
- Technical Information: IP address, browser type, and usage data (collected through cookies or similar technologies).
- Order Details: Product orders, design requests, and other transaction details.
3. How We Use Your Information
We use the personal information we collect to:
- Process Orders: To handle your orders, deliver products, and manage payments.
- Customer Service: To respond to inquiries, provide customer support, and offer related services.
- Marketing Purposes: To send promotional emails, newsletters, and special offers (only if you have consented).
- Improve Our Services: To understand how you use our website and services and to improve user experience.
4. How We Share Your Information
We will not sell or share your personal information with third parties except in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products (e.g., delivery couriers, payment processors). These providers are required to protect your personal information.
- Legal Obligations: We may disclose your personal information if required by law or to comply with a legal obligation (e.g., in response to a court order).
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your personal information.
6. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small text files that are stored on your device when you visit a website. The information collected through cookies helps us provide a more personalized experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functionality of the site.
- Analytics Cookies: To analyze website usage and improve performance.
- Marketing Cookies: To deliver targeted advertisements.
You can control and delete cookies through your browser settings.
7. Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can ask us to correct or update inaccurate information.
- Right to Erasure: You can request that we delete your personal information.
- Right to Restrict Processing: You can ask us to limit the processing of your personal data.
- Right to Object to Processing: You can object to the processing of your personal data in certain situations.
- Right to Data Portability: You can request that we transfer your personal data to another organization.
To exercise any of these rights, please contact us at the details provided below. We will respond within one month of receiving your request.
8. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
9. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate steps to remove that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@mypacking.co.uk
Under applicable data protection laws, you have the following rights:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can ask us to correct or update inaccurate information.
- Right to Erasure: You can request that we delete your personal information.
- Right to Restrict Processing: You can ask us to limit the processing of your personal data.
- Right to Object to Processing: You can object to the processing of your personal data in certain situations.
- Right to Data Portability: You can request that we transfer your personal data to another organization.
To exercise any of these rights, please contact us at the details provided below. We will respond within one month of receiving your request.
8. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
9. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate steps to remove that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@mypacking.co.uk
